State Farm® Insurance Agent Theresa Miley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jean Bedenbaugh
November 8, 2024
5
out of
5
rating by Jean Bedenbaugh
"Julie was wonderful helping me."
We responded:
"Jean, thank you for your wonderful review! I'm glad to hear that Julie was able to assist you so effectively. We appreciate your feedback and are always here to help with any future needs. - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
Meoshal Hughey
October 29, 2024
1
out of
5
rating by Meoshal Hughey
"Paying for services that I can't use!"
We responded:
"Thank you for taking the time to share your feedback with us, Meoshal. We understand the importance of your concern, and we’re grateful for the opportunity to address it during our call earlier today. We acknowledge the error that occurred on our end and sincerely apologize for any confusion or inconvenience it may have caused. We have reviewed your coverage details, and we clarified during our conversation that the plan you initially had did not include coverage for the specific services in question. Unfortunately, those services are outside the scope of your current plan and were not included in the benefits paid for. We genuinely appreciate your understanding as we work to ensure our policies are clear and that your expectations are met. If you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help. Thank you once again for your patience and understanding."
Leslie Weaver
October 22, 2024
5
out of
5
rating by Leslie Weaver
"I've been with Theresa Miley -State Farm for years and would highly recommend them. I get personal customer service when I call send and email or even a text. Cassidy helped me bundle my home and autos with ease."
We responded:
"Leslie, thank you so much for your kind words and for being a loyal customer over the years! I'm glad to hear that you've had such a positive experience with our personal customer service, whether it's through calls, emails, or texts. Cassidy is indeed a valuable member of our team, and I'm happy she could assist you in bundling your home and auto insurance with ease. If you ever need anything else or have any questions, we're always here to help. - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
Cynthia Wilcox
October 11, 2024
5
out of
5
rating by Cynthia Wilcox
"I wish to acknowledge the excellent service I received from your agency through Lori Valvano. She was instrumental in helping me navigate an accident claim. Through her prompt response, incredible patience, calming demeanor, and professionalism, she helped alleviate my anxiety through the claims process. Her attention to details and clear consistent communication went above “the call of duty.” Please know what a valuable asset she is to your organization."
We responded:
"Cynthia, thank you for your wonderful review! I'm so glad to hear about the excellent service Lori provided during your accident claim. Her prompt responses, patience, and professionalism are indeed invaluable to our team. We truly appreciate your kind words and acknowledgment of her efforts. If you need any further assistance, please don't hesitate to reach out. - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
Joni
September 27, 2024
5
out of
5
rating by Joni
"I left farm bureau years ago after a state farm agent said he could get me a better price. I've never regretted that decision."
We responded:
"Joni, I'm so happy you made the switch and have been satisfied with our service! It's wonderful to know that we've been able to provide you with a better price and meet your expectations. If you ever need anything or have any questions, our office is here to help. Thanks for your trust and support! - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
Pam Wellman
August 23, 2024
5
out of
5
rating by Pam Wellman
"I’ve always had a great experience with State Farm. I normally speak with Julie at Theresa Miley’s office and she answers any questions I have and offers great advice."
We responded:
"Pam, thank you for your wonderful review! I'm glad to hear that Julie has been able to assist you effectively and provide valuable advice. We appreciate your trust in our office and look forward to continuing to serve your insurance needs. If you have any further questions, please don't hesitate to reach out. - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
Jennifer “Jennifer” Lawson
August 16, 2024
5
out of
5
rating by Jennifer “Jennifer” Lawson
"Love State Farm and Lauren so much! Always helpful and willing to help"
We responded:
"Hey Jennifer, Thanks so much for the awesome review! I'm glad to hear that Lauren has been helpful and willing to assist you. We appreciate your support and are here for any future needs you might have. - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
Debbie Beitler
August 7, 2024
5
out of
5
rating by Debbie Beitler
"Sarah at Theresa Miley's State Farm was thorough and detailed without being at all pushy. She made me feel safe and glad to change insurance carriers after over 20 years with a different company!"
We responded:
"Hi Debbie, thanks so much for your wonderful review! I'm glad Sarah could assist you so well and make you feel safe with your decision to switch after 20 years! We're here for any future needs or questions you might have! - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
Rob Elledge
May 24, 2024
5
out of
5
rating by Rob Elledge
"Theresa was very helpfull with quoting and helping me find homeowners insurance.. She was helpfull in finding what I was looking for.coverages, limits, etc . I recommend her for your insurance needs."
We responded:
"Thank you, Rob, for your positive feedback! I am happy to hear I was able to assist you with your home insurance needs. I appreciate your recommendation and look forward to helping with your insurance needs in the future! Theresa Miley - State Farm Insurance Agent, Irmo, SC"
Dani
March 12, 2024
5
out of
5
rating by Dani
"An absolutely wonderful group of people, they have gone above and beyond from my first interaction with them. I could not ask for a better insurance company or better agents. I would recommend them to anyone looking for insurance!!!!!!!"
We responded:
"Dani, we are thrilled to hear about your positive experience with our team! Providing exceptional service and going above and beyond for our clients is our top priority. Thank you for recommending us, we truly appreciate your kind words. If you ever need anything, please don't hesitate to reach out. - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
Todd West
March 7, 2024
5
out of
5
rating by Todd West
"Sarah Hatcher at State Farm Insurance in Irmo, SC was able to get me a quick quote for the exact coverage I needed, she was very respectful and knowledgeable in response to my questions when reviewing coverage changes, and I was able to get the coverage I needed the same day I decided to accept the insurance coverage that was offered (and at a much lower rate than the insurance company I had for almost 20 years!) I highly recommend herm, especially if you are starting to disagree with your current insurance rate annual increases."
We responded:
"Thank you for your generous review, Todd! I'm pleased to hear that Sarah provided you with prompt and comprehensive service, addressing your questions and needs efficiently. It's gratifying to know that we could offer you the coverage you require at a more affordable rate compared to your previous insurer. We appreciate your recommendation and look forward to serving you further. - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
Ivey Wright
December 15, 2023
1
out of
5
rating by Ivey Wright
"The absolute worst insurance company I've ever dealt with in my life stay clear"
Shaina Pratt
December 6, 2023
5
out of
5
rating by Shaina Pratt
"Highly recommend Sarah! She went above and beyond to help answer all my questions when switching all my stuff from out of state. I will be referring all my friends and family her way!"
We responded:
"We love seeing reviews like this, Shaina! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
genia porch
November 17, 2023
5
out of
5
rating by genia porch
"Just one conversation and Sara has quotes on our home and 3 vehicles in same day. At rates that will save us money copaired to current coverage. Thankful for the quick, professional services Sara has provided."
We responded:
"Genia, thank you! We love seeing reviews like this. Sara always puts our customers first and we are glad she was able to assist you with your home and auto insurance quotes. Feel free to contact us anytime!"
sandra schmale
November 10, 2023
5
out of
5
rating by sandra schmale
"I had an issue with an automatic premium payment with my bank…. I called the office and Theresa handled it over the phone with immediate results So much appreciate her kindness and her expertise."
We responded:
"Hi Sandra, I am glad I was able to assist you! I certainly enjoy speaking with policy holders. Thank you for being apart of the State Farm family!"
Retta Yandle
November 1, 2023
5
out of
5
rating by Retta Yandle
"As always friendly, polite and has answers for all my questions."
We responded:
"Thank you, Retta, for choosing us. We're delighted we could assist with your insurance needs!"
denise wellman
October 24, 2023
5
out of
5
rating by denise wellman
"Very responsive, professional, friendly and helpful!! Highly recommend!!"
We responded:
"Thank you for the five stars, Denise! And thank you for trusting us with your insurance needs."
Phil Sumter
October 9, 2023
5
out of
5
rating by Phil Sumter
"Service was great and will recommend others to come aboard"
We responded:
"We appreciate the five-star rating, Phil! Thank you for trusting us with your coverage needs!"
Kyaw Kyaw Zow
October 7, 2023
5
out of
5
rating by Kyaw Kyaw Zow
"I switched my car insurance policy last week.That was amazing Kennedy Helms is so nice and very helpful."
We responded:
"Kyaw, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Arius Champy
October 4, 2023
5
out of
5
rating by Arius Champy
"They’re the best. Always available to offer assistance. Quick and efficient!"
We responded:
"Thank you, Arius! Our team truly appreciates you taking the time to leave us a positive review. Please don't hesitate to reach out if you need anything."
Johnny Cribb
October 3, 2023
5
out of
5
rating by Johnny Cribb
"Great Agency"
We responded:
"Thank you Johnny! It was great to meet you a few weeks ago! Theresa"
Katelyn Y
September 28, 2023
5
out of
5
rating by Katelyn Y
"If I could give a thousand stars I would! This is the BEST Insurance group I have ever had and will forever recommend them to everyone! Lauren is absolutely amazing and goes above and beyond ! I couldn’t be more thankful for Lauren, Ashley and the whole team!"
We responded:
"Hi, Katelyn! Thank you for the recognition of Lauren and Ashley! They are a valuable part of the team and we value how much they care about all our customers. Thank you for giving us the chance to help you with your coverage needs. And… thank you for being the BEST part of Theresa Miley State Farm Agency!"
Jarel Alli
September 27, 2023
5
out of
5
rating by Jarel Alli
"I have never ever EVER had my issues resolved this quickly with any DMV before. Lauren gave me a new perspective completely. She was quick, easy to talk to, and extremely kind. She got right to the point and knew exactly what I needed and resolved my problem immediately. She deserves a raise! Seriously! The best DMV employee i’ve ever dealt with in my entire 23 year old life. I wish i could contact her directly every time I have an issue. She is the example of what a DMV employee should be, props to her superiors for hiring her. 10/10 service. Greatly appreciated."
Wendy Craig
September 25, 2023
5
out of
5
rating by Wendy Craig
"Excellent Rep"
We responded:
"Thank you, Wendy, for the wonderful review!"
Sam Mitchum
September 18, 2023
5
out of
5
rating by Sam Mitchum
"My car was hit by an underinsured driver. His insurance company spent nearly two months before finally telling me he was not carrying enough insurance to pay for the damage. I contacted State Farm, they investigated and determined the accident was not my fault and he was underinsured. At that point, Lauren from Theresa Miley's agency stepped in and helped me arrange and make a claim. She has monitored this claim, helping and advising, until it looks like I will have a satisfactory resolution. Lauren stands out for following my claim through the process. Other State Farm employees who have been helpful are John, Janene, Wylza, and Seth - all in the claims handling department. Thanks!"
We responded:
"Sam, Thank you for your 5-star review! We're delighted to hear you had a positive experience with our State Farm insurance and claims team. Our office is committed to providing exceptional support and personalized resolutions to meet your insurance needs. We appreciate you and will continue to strive for excellence in serving you. If you have any further questions or require assistance, please don't hesitate to reach out. Your satisfaction is our top priority, and we look forward to assisting you in the future. Have a wonderful day!"