State Farm® Insurance Agent Theresa Miley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Long
August 27, 2025
5
out of
5
rating by Linda Long
"Perfect in every way! Thanks for all you have done!"
We responded:
"Linda, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
J Holla
August 22, 2025
5
out of
5
rating by J Holla
"Sarah was both knowledgeable and professional, her service was impeccable. It's rare to find someone who possess the skill set that she does these days. The "service" has been far removed from customer service years ago. Things have become so automated and generic, it was truly a pleasure speaking with her and switching my insurance to her Office. I'm happy she was able to find me a better rate than my current insurer, the algorithms truly do work, I got linked with her through FB. Sarah is truly one of Irmo's hidden treasures, a 💎 hiding in plain sight! Respectfully, Jacqueline Holland"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Leoncia Beraho
August 15, 2025
5
out of
5
rating by Leoncia Beraho
"Kind and graceful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nadine J Wallace
August 11, 2025
5
out of
5
rating by Nadine J Wallace
"Thank you Julie for your instructions, patience and kindness giving me the direction I needed to complete my payment."
We responded:
"Nadine, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cherise Myers
August 8, 2025
5
out of
5
rating by Cherise Myers
"I normally bother Lauren, A LOT, and she is ALWAYS so patient with me! Today when I called in, Lauren was at lunch and Julie helped me! She was pleasant, very informative and had me taken care of in a matter of minutes! I've been with this company for MANY MANY years now and I highly recommend them STILL!"
We responded:
"Cherise, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Roberto rivera
August 4, 2025
5
out of
5
rating by Roberto rivera
"Excellent services"
We responded:
"Roberto, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Terry Jackson
August 4, 2025
5
out of
5
rating by Terry Jackson
"Very Good , They are Always happy and in a good mood."
We responded:
"Terry, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
George Kokolis
August 4, 2025
5
out of
5
rating by George Kokolis
"I have been using TM's services for years; Julie helped us this morning with a complicated issue. The customer service was excellent and if this was an Olympic year she would have won the gold medal."
We responded:
"George, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
katina brooks
July 30, 2025
5
out of
5
rating by katina brooks
"I recommend State Farm to everyone. Every time I have an issue Lauren saves the day. She’s the best ❤️"
We responded:
"Katina, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ron Shelley
July 30, 2025
5
out of
5
rating by Ron Shelley
"Lauren and everyone in the Irmo office is always helpful, courteous, and cheerful! Thanks for your kindness as you serve us!"
We responded:
"Ron, thank you so much for your kind words! We're thrilled to hear that Lauren and the team in the Irmo office have made a positive impact on your experience. We appreciate your support!"
Kimberly M-W
July 24, 2025
5
out of
5
rating by Kimberly M-W
"The State Farm team is amazing!!! Thank you for their patience, support and professionalism too!!"
We responded:
"Kimberly, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
M. H.
July 18, 2025
1
out of
5
rating by M. H.
"Paying for services that I can't use & State Farm (Teresa Miley office) sent a cancellation notice to my finance company 7 months after I cancalled the entire policy!"
We responded:
"Thank you for taking the time to share your feedback with us, Meoshal. We understand the importance of your concern, and we’re grateful for the opportunity to address it during our call earlier today. We acknowledge the error that occurred on our end and sincerely apologize for any confusion or inconvenience it may have caused. We have reviewed your coverage details, and we clarified during our conversation that the plan you initially had did not include coverage for the specific services in question. Unfortunately, those services are outside the scope of your current plan and were not included in the benefits paid for. We genuinely appreciate your understanding as we work to ensure our policies are clear and that your expectations are met. If you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help. Thank you once again for your patience and understanding."
Terrence Smalls
July 11, 2025
5
out of
5
rating by Terrence Smalls
"Lauren is knowledgeable and pleasant in presenting information"
We responded:
"Terrence, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Denarvise Thornton
July 11, 2025
5
out of
5
rating by Denarvise Thornton
"Always helpful!!!! On this particular instance I worked with Lauren, but everyone has always been good to work with even in the stressful times of trying to “sort things out”."
We responded:
"Denarvise, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Gena Dillinger
July 8, 2025
5
out of
5
rating by Gena Dillinger
"Lauren was friendly and helpful throughout the call. She was knowledgeable and forthcoming with information. Lauren asked relevant questions and answered mine. She explained next steps before the call ended."
We responded:
"Gena, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Catherine Dudderar (Cathy)
July 7, 2025
5
out of
5
rating by Catherine Dudderar (Cathy)
"New to the area from out of state. This agency has been very helpful and efficient in changing car and home policies! Sarah and Julie both very professional and friendly!"
We responded:
"Cathy, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kennedy Cobb
June 27, 2025
5
out of
5
rating by Kennedy Cobb
"Sarah was fantastic! She listened to my complaints and needs as I went about my errands and squared me away! 5/5 would sign up again"
We responded:
"Kennedy, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Denise Aloi
June 23, 2025
5
out of
5
rating by Denise Aloi
"Very easy to work with Sarah at this office. She was quick to respond and answer my questions thoroughly. She gave me different options, discounts in order to save more money on my monthly car insurance after purchasing a new vehicle. Appreciate all their help! Thank you"
We responded:
"Denise, we appreciate your review! We are delighted to know you had a great experience with Sarah and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Megan Tardif
June 19, 2025
5
out of
5
rating by Megan Tardif
"I greatly appreciate the time they take to make sure I understand everything I need to"
We responded:
"Megan, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
john cummings
June 18, 2025
5
out of
5
rating by john cummings
"She is fantastic. Solved an address issue in on minute. Thank you for such great service."
We responded:
"Thank you for the five-stars, John! We greatly appreciate your business!"
Michelle Harris
June 12, 2025
5
out of
5
rating by Michelle Harris
"Lauren was very helpful, knowledgeable, and pleasant in answering several questions I had. I truly appreciate her assistance."
We responded:
"Michelle, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kenyata Myers
June 5, 2025
5
out of
5
rating by Kenyata Myers
"Lauren is so sweet she always has a positive attitude and awesome customer service!"
We responded:
"Kenyata, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Joe Kukucka
June 3, 2025
5
out of
5
rating by Joe Kukucka
"Very polite and helpful"
We responded:
"Joe, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jeff Thrun
May 7, 2025
5
out of
5
rating by Jeff Thrun
"Staff is super friendly and helpful"
We responded:
"Jeff, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Eugen Zah
May 7, 2025
5
out of
5
rating by Eugen Zah
"Great team and insurance provider. Lauren is always helpful, thank you"
We responded:
"Eugen, we are grateful for your generous feedback. Our team values your confidence in us to handle your insurance needs."