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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sheila Doctor

March 12, 2025

5  out of  5
rating by Sheila Doctor
"This by far the best Insurance company. I love the experience I’ve received so far Cassidy is always there to help me. It means a lot to know they actually care about their customers. Great job Theresa Miley and Staff!"
We responded:
"Sheila, thank you for your wonderful review! We're delighted to hear about your positive experience with Cassidy and the team. Your appreciation means a lot to us, and we're committed to providing exceptional service to all our customers!"
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Ron Shelley

March 12, 2025

5  out of  5
rating by Ron Shelley
"Lauren and everyone in the Irmo office is always helpful, courteous, and cheerful! Thanks for your kindness as you serve us!"
We responded:
"Ron, thank you so much for your kind words! We're thrilled to hear that Lauren and the team in the Irmo office have made a positive impact on your experience. We appreciate your support!"
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Susan Litz

March 8, 2025

5  out of  5
rating by Susan Litz
"Great service always. Working with State Farm , Theresa Miley's office is a pleasure. They care and that is appreciated."
We responded:
"Thank you Susan! We appreciate the opportunity to serve you! Theresa "
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George Overton

March 4, 2025

5  out of  5
rating by George Overton
"Great service"
We responded:
"Thank you for the five-star rating, George!"
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Corey Clark

February 28, 2025

5  out of  5
rating by Corey Clark
"Lauren is always fabulous and a pleasure to speak with, as all of the office staff. They are always ready and willing to help and give such a welcome response when you call in. Also they make you feel like you know them outside of the business which I've always appreciated!!!!!"
We responded:
"Corey, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance needs."
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Angela Mitchell

February 28, 2025

5  out of  5
rating by Angela Mitchell
"Julie was very nice and informative!! Service with a smile too!! Thank you Julie Also I was greeted from another lady and offered water or coffee to drink while waiting. So sweet!! Thanks again!"
We responded:
"Thank you, Angela! Our team truly appreciates you taking the time to leave us a positive review. Please don't hesitate to reach out if you need anything."
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James

February 28, 2025

5  out of  5
rating by James
"Lauren"
We responded:
"James, thank you for the five stars! We hope to continue serving your insurance needs for many years!"
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Leoncia Beraho

February 28, 2025

5  out of  5
rating by Leoncia Beraho
"Kind and graceful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Autumn Wilomovsky

February 25, 2025

5  out of  5
rating by Autumn Wilomovsky
"This group is always so helpful. Anytime I have an issue they are quick to resolve or offer advice. Especially love the staff as they are friendly and leave me feeling cared for. Such a refreshing experience nowadays. Great job!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kenneth Woll

February 21, 2025

5  out of  5
rating by Kenneth Woll
"Lauren is absolutely fantastic, would highly recommend. Wouldn’t pick anyone else"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Eliza Reynolds

February 19, 2025

5  out of  5
rating by Eliza Reynolds
"This team is always so quick to solve any issues I have! I work longer hours, and they make communication and my needs a priority every time even when it’s hard to reach me. Lauren and Cassidy are both so professional and so great to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Team Hardrock

February 14, 2025

5  out of  5
rating by Team Hardrock
"Love them , they always friendly n nice the whole staff , OH BELIEVE THAT Lauren always comes through"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Mahogany Mitchell

February 13, 2025

5  out of  5
rating by Mahogany Mitchell
"Wonderful people just wonderful"
We responded:
"We love seeing reviews like this, Mahogany! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Jaiden Dennis

February 12, 2025

5  out of  5
rating by Jaiden Dennis
"The workers at state farm always make sure to help us to the best of their ability, and it always feels like i’m walking in to a family members house for help with mrs lauren there!!"
We responded:
"Thank you for the review Jaiden! We take pride in making sure our customers are satisfied and always feel like family! "
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Gage White

January 14, 2025

5  out of  5
rating by Gage White
"Fantastic Service! I will highly recommend! I had zero issues!"
We responded:
"Thank you, Gage, for your fantastic feedback! I'm happy to know you had a seamless experience with us. Your recommendation means a lot. If you ever have questions, feel free to reach out. We're here to help!"
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Barbara Mullen

January 13, 2025

5  out of  5
rating by Barbara Mullen
"Excellent service. Thank you, Julie."
We responded:
"Thank you, Barbara, for your wonderful feedback! I'm delighted to know that Julie provided you with excellent service. If you need further assistance, please feel free to reach out. We're here to help!"
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leslie Gandy

December 10, 2024

5  out of  5
rating by leslie Gandy
"Sarah provided awesome Service and quick, informative responses!! I'm very appreciative for such a great experience and lower rate for my car insurance!!"
We responded:
"Hi Leslie, Sarah's dedication to providing excellent service and quick, informative responses is truly commendable. I'm happy to hear you had such a positive experience and found a lower rate for your insurance. Your appreciation means a lot to us. If you need any further assistance or have more questions, our office is always here to help!"
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Charlene Simmons

November 15, 2024

5  out of  5
rating by Charlene Simmons
"Thank you for offering the policy discounts that will definitely be a savings each month for my household. Julie was very helpful!!"
We responded:
"Charlene, thank you for your kind words! I'm happy to hear that the policy discounts are making a difference for your household. Julie is indeed a valuable part of our team, and I'm glad she could assist you so well. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
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Jean Bedenbaugh

November 8, 2024

5  out of  5
rating by Jean Bedenbaugh
"Julie was wonderful helping me."
We responded:
"Jean, thank you for your wonderful review! I'm glad to hear that Julie was able to assist you so effectively. We appreciate your feedback and are always here to help with any future needs. - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
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Meoshal Hughey

October 29, 2024

1  out of  5
rating by Meoshal Hughey
"Paying for services that I can't use!"
We responded:
"Thank you for taking the time to share your feedback with us, Meoshal. We understand the importance of your concern, and we’re grateful for the opportunity to address it during our call earlier today. We acknowledge the error that occurred on our end and sincerely apologize for any confusion or inconvenience it may have caused. We have reviewed your coverage details, and we clarified during our conversation that the plan you initially had did not include coverage for the specific services in question. Unfortunately, those services are outside the scope of your current plan and were not included in the benefits paid for. We genuinely appreciate your understanding as we work to ensure our policies are clear and that your expectations are met. If you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help. Thank you once again for your patience and understanding."
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Leslie Weaver

October 22, 2024

5  out of  5
rating by Leslie Weaver
"I've been with Theresa Miley -State Farm for years and would highly recommend them. I get personal customer service when I call send and email or even a text. Cassidy helped me bundle my home and autos with ease."
We responded:
"Leslie, thank you so much for your kind words and for being a loyal customer over the years! I'm glad to hear that you've had such a positive experience with our personal customer service, whether it's through calls, emails, or texts. Cassidy is indeed a valuable member of our team, and I'm happy she could assist you in bundling your home and auto insurance with ease. If you ever need anything else or have any questions, we're always here to help. - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
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Cynthia Wilcox

October 11, 2024

5  out of  5
rating by Cynthia Wilcox
"I wish to acknowledge the excellent service I received from your agency through Lori Valvano. She was instrumental in helping me navigate an accident claim. Through her prompt response, incredible patience, calming demeanor, and professionalism, she helped alleviate my anxiety through the claims process. Her attention to details and clear consistent communication went above “the call of duty.” Please know what a valuable asset she is to your organization."
We responded:
"Cynthia, thank you for your wonderful review! I'm so glad to hear about the excellent service Lori provided during your accident claim. Her prompt responses, patience, and professionalism are indeed invaluable to our team. We truly appreciate your kind words and acknowledgment of her efforts. If you need any further assistance, please don't hesitate to reach out. - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
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Joni

September 27, 2024

5  out of  5
rating by Joni
"I left farm bureau years ago after a state farm agent said he could get me a better price. I've never regretted that decision."
We responded:
"Joni, I'm so happy you made the switch and have been satisfied with our service! It's wonderful to know that we've been able to provide you with a better price and meet your expectations. If you ever need anything or have any questions, our office is here to help. Thanks for your trust and support! - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
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Pam Wellman

August 23, 2024

5  out of  5
rating by Pam Wellman
"I’ve always had a great experience with State Farm. I normally speak with Julie at Theresa Miley’s office and she answers any questions I have and offers great advice."
We responded:
"Pam, thank you for your wonderful review! I'm glad to hear that Julie has been able to assist you effectively and provide valuable advice. We appreciate your trust in our office and look forward to continuing to serve your insurance needs. If you have any further questions, please don't hesitate to reach out. - Theresa Miley - State Farm Insurance Agent, Irmo, SC"
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Jennifer “Jennifer” Lawson

August 16, 2024

5  out of  5
rating by Jennifer “Jennifer” Lawson
"Love State Farm and Lauren so much! Always helpful and willing to help"
We responded:
"Hey Jennifer, Thanks so much for the awesome review! I'm glad to hear that Lauren has been helpful and willing to assist you. We appreciate your support and are here for any future needs you might have. - Theresa Miley - State Farm Insurance Agent, Irmo, SC"